Order tracking

Your watch ships in its ESSENTIAL MAN box with the instruction card. Choose Premium Box with Certificate at checkout and it arrives in the presentation case with the numbered certificate.

Our store runs on Shopify Payments with PCI DSS Level 1 compliance. Card details are never stored on our servers and every transaction is protected by 256-bit SSL encryption. We accept Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay and Google Pay.

Orders are processed within 1 to 2 business days and standard delivery takes 5 to 8 business days across the US. The moment your order ships, you will receive a tracking number by email.

You have 30 days from the delivery date to return your order. Items must be unworn and in original condition with all packaging included. Refunds are issued to your original payment method within 5 to 7 business days of receiving the return.

Every ESSENTIAL MAN watch is backed by a 1 year manufacturer warranty covering defects in materials or workmanship.